What do we respond to?

We are dispatched to life threatening 999 calls include the following condition/symptoms:

  • Cardiac arrest
  • Unconscious and collapsed patients
  • Chest pains (e.g. heart attacks and acute angina)
  • Breathing difficulties (e.g. asthma, acute on-set bronchitis/emphysema)
  • Diabetic emergencies (e.g. hypoglycemia)
  • Fitting or convulsions (e.g. epilepsy)
  • Stroke (CVA)
  • Anaphylaxis (allergic reaction)
  • Choking patients
  • Road traffic collisions (RTCs)(Only in our marked scheme cars)
We are also dispatched to non life threatening 999 calls where we are able to make observations and update WMAS control as to the seriousness of the call

In line with the ambulance service’s lone working policy, for our personal protection, we are not sent to any of the following types of calls:

  • Incidents at bars, pubs and clubs (sometimes we may attend based on our own local knowledge)
  • Drug related incidents
  • Incidents of domestic violence
  • Suicides (except hangings)